Walk-ins welcome or book an appointment now 01752 228422
About Us
A MULTI-AWARD WINNING SALON!
From 2018-2024 ThreebestRated Plymouth Hair Salons; 2024 SME Awards Most Trusted Hair & Nail Salon-Plymouth; 2023 SME Hair Salon of Year-Plymouth; 2022 Corporate Livewire Prestige Awards Hair Salon of the Year.
APPROACH
We don’t believe “one style fits all” so we take the time to LISTEN to you, and then work with you to tailor the right look. Attention to detail is key to our team – we know the importance of the right grade of fade, that your highlights go right to the root, that when you say take an inch off, you mean an inch. We also know how to put clients “at ease” and create a welcoming environment. For us, it’s simple, YOU ARE THE CLIENT and we VALUE YOU. But don’t take our word for it, check out what our clients say below on Google/Facebook – or visit our Facebook page.
I hadn’t had my hair cut in a couple of years, and it was ratty and full of split ends. When it gets brushed it was a fluffy mess. 20 mins sat in Hannah’s chair; and it looks and feels so much healthier.
10/10 would recommend
I had my hair cut and highlighted a week last Thursday, and I cannot really convey how delighted I am with the result. Eda is unlike any other hairdresser I have ever been to. Because of her unique training she uses different techniques that are not "one size fits all", and tailors the highlights individually each time. In all my years of having my hair done, I have never seen such expertise and care to get it exactly right. She is just amazing. It does take a little longer than a normal appointment, but it is completely worth the wait, the highlights are beautiful, and because of the unique way she does them the regrowth doesn't show that quickly and I only need to re-book after 3 months. I have been coming to have my hair done by Eda now for nearly a year and I can honestly say that each time I leave I feel like a princess. She is just on a different level from all the other hairdressers I have been going to, and I never want to go anywhere else 🙂
Would 10000% recommend Upper38 for those looking for a professional and fabulous result! All the staff are so friendly!
She also does a good job and the staff are super
Friendly and the price is very reasonable. Would definitely recommend.
The Team
Pauline - Owner & Manager
Hi, I’m Pauline, Manager and Owner of Upper 38.
A key part of my role is to ensure that all our staff work with each client to understand exactly what they want, and then deliver exactly that at affordable prices. Having recently moved to our newly refurbished salon in January 2022, we had an opportunity to create a cool and contemporary environment (check out our lie-down backwash units) whilst retaining our friendly and relaxed approach.
Grant (Barber)
Hi – my name is Grant and, I have been working at Upper 38 since 2023, but I have been barbering for over 5 years. I love working in a busy salon, chatting with clients, kids or adults alike. I am more than happy to deliver traditional, classic barber styles, with clippers and scissors, or fades, or, as we have recently seen, mid-length, edgier styling with mohawks and mullets. I also provide wet-shaving services.
Amanda - STYLIST AND BARBER
Hannah (stylist)
Hi – I am Hannah and I have been working at Upper 38 since early 2024. I have been hairdressing for over 20 years. Apart from enjoying the company of colleagues and clients alike at Upper38, I love the fact that a lot of our clients want the latest on-trend cuts and colours, including the recent resurgence of the perm. I love helping people to feel better about themselves.
Eda - STYLIST AND BARBER
Hi – my name is Eda (short for Zinaida) and I am from Ukraine, having recently arrived in the UK in June 2022. I cover all areas of hairdressing and love doing colours having worked with most of the major global brands. As with UK clients, Ukrainians want the latest “cutting edge” techniques and methods, and I love delivering those requirements. I love Plymouth and feel very welcomed, both in the salon and in the city.
Kat - STYLIST AND BARBER
Hello – I am Kat, a local girl, and have been working in the hairdressing industry for over 20 years, having joined Upper 38 in January 2023. I love all areas of hairdressing including ladies and gents hair, and offer perming, colouring and cutting. I have 2 teenagers, one of whom is hoping to compete at the next Olympics, so a lot of time is spent travelling to London and internationally.
Gemma - BEAUTICIAN
Hi – I am Gemma and I have worked as a beautician for over 10 years, not only at Upper38 but also in Cyprus. I am also a qualified Beauty Trainer. I offer all areas of beauty including acrylic nails, lash extensions and lashlifts, and waxing. I have a very lively 2 year old, so spare time is really only a concept to me!
Marie - STYLIST AND BARBER
Hi – I am Marie and I have been working at Upper38 since 2019. I love the variety of clients I get to work with at Upper38, delivering balayage and creative colouring, and cuts and styling, for all genders. If you come to our salon, you’ll also get to meet my dog Bonnie who works with me!
BONNIE - Meet and Greet Dept
Hello – I’m Bonnie and I work as part of the team responsible for hospitality. My job role appears to be asking you to throw a little ball for me, checking if you want to stroke me, and trying to eat a variety of the various plants on offer to me in the salon.
DIANE - SALON MANAGER
Hi – along with Pauline, I run the reception area and salon generally. It’s a busy position but I very much enjoy the multi-tasking element of my job, and interaction with clients and staff alike.
ERIN - JUNIOR STYLIST AND BEAUTICIAN
Hi – I’m Erin, and I have recently joined Upper38 as their Junior Stylist and Beautician. I am qualified to Level 2 in Hairdressing, currently studying the Advanced level 3. I am also qualified in Nails and Waxing. I love the variety of work I can undertake at Upper38, and am learning a lot from each of the staff.